Privacy policy
Effective Date: 09/01/2026
Last Updated: 09/01/2026
1. Introduction
Welcome to Muranda Electrical Solutions (“we”, “us”, “our”). We are committed to protecting and respecting your privacy when you visit and interact with our website at murandaelectrical.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our Site, you agree to the collection and use of information in accordance with this policy.
2. Who We Are
Company: Muranda Electrical Solutions
Registered Office / Address: Unit F13, Northfleet Ind Estate, Lower Rd, Gravesend, Kent DA11 9SW, United Kingdom
Contact Email: ellenor.palmer@murandaelectrical.com
Telephone: 01322 386488
If you have any questions about this policy or our privacy practices, please contact us using the details above.
3. What Information We Collect
We may collect and process the following personal data:
a. Information You Provide Directly
- Name
- Email address
- Telephone number
- Company details (where relevant)
- Any other information you choose to provide when using contact forms or subscribing to newsletters.
b. Automatically Collected Data
We may automatically collect certain information when you visit our Site, such as:
- IP address
- Browser type
- Device type
- Pages visited and interactions on the Site
- Date/time stamps
This information helps us improve Site functionality, security and user experience.
4. How We Use Your Personal Data
We use your personal data for the following purposes:
- Responding to enquiries, requests for quotes, or contact form submissions
- Providing updates, newsletters, or marketing communications (if you consent)
- Operating, maintaining, and improving our Site and services
- Complying with legal obligations
- Analysing traffic and usage trends
We will only use your personal data where we have a lawful basis to do so under UK GDPR (e.g., consent, contract, legitimate interests).
5. Cookies and Tracking Technologies
Our Site may use cookies and similar tracking technologies to:
- Enhance website functionality
- Analyse performance and usage trends
- Provide advertising or analytics through third-party services
You can control cookie preferences through your browser settings or via a cookie consent tool on the Site (if implemented). For more details, please see our Cookie Policy (link if separate).
6. Third-Party Services
We may share personal data with trusted third parties that perform services on our behalf, such as:
- Website hosting providers
- Analytics and performance tools
- Email delivery services
- Professional advisors, where required by law
We do not sell or rent your personal data to unauthorised third parties.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. International Transfers
Where applicable, personal data may be transferred outside the UK. In such cases, we ensure that appropriate safeguards are in place to protect your privacy and rights in accordance with GDPR requirements.
9. Your Rights
Under UK GDPR, you have rights regarding your personal data, including:
- Right to access your data
- Right to correction of inaccurate information
- Right to erasure in certain circumstances
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent at any time (where processing is based on consent)
To exercise your rights, please contact us at the details provided above. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data protection rights have been breached.
10. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically.
12. Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us at:
Email: ellenor.palmer@murandaelectrical.com
Phone: 01322 386488
Address: Unit F13, Northfleet Ind Estate, Lower Rd, Gravesend, Kent DA11 9SW, UK
